Perception Solutions
Phone: 630-692-1429  |  Fax: 888-988-4480 Sales@perceptionsolutions.net

Privacy Statement

Perception Solutions respects your privacy and is committed to protecting it. Perception Solutions provides this Privacy Statement to inform you of our privacy policy and practices and of the choices you can make about the way your information is collected and used. We've structured our web sites so that, in general, you can visit Perception Solutions on the Internet without identifying yourself or revealing any personal information. Our policy regarding the privacy of your information covers privacy principles consistent with the Fair Information Practices and the U.S.-E.U. Safe Harbor Principles: Notice, Choice, Access and Accuracy, Onward Transfer, Security and Oversight (Enforcement).

Notice

Perception Solutions uses personal information to better understand your needs and interest and provide you with better service. Once you choose to provide us with personal information, you can be assured that it will only be used to support your customer relationship with Perception Solutions. We take seriously the trust you place in us. Perception Solutions will not sell, rent or lease your personally identifiable information to others. This privacy statement covers personally identifiable information, anonymous data collection and aggregate reporting. Personally identifiable information is any information that is associated with your name or personal identity. Anonymous (non-personal) information is data about usage and service operation, reported in aggregate, which is not associated to a specific personal identity. Aggregate information is data collected and summarized for a broad category of customers or Perception Solutions services.

What we collect

On Perception Solutions web site, you can order products or services, make information requests, subscribe to marketing or support materials, or register yourself or your Perception Solutions products. The types of personal information you provide to us on these pages may include name, address, phone, email address, user IDs and passwords, billing information, transaction, credit card information and contact preferences. To personalize our web site, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional. Anonymous (non-personal) data we collect may include the pages visited on www.perceptionsolutions.com unique URLs visited within www.perceptionsolutions.com browser type and IP address. Most anonymous data is collected via cookies or other analysis technologies. www.perceptionsolutions.com web pages use cookies, web beacons and other technologies for data analysis and personalization services.
Perception Solutions does not knowingly collect information from children under the age of 13 and Perception Solution's products and services do not target children under 13. Perception Solutions is committed to protecting the privacy needs of children and we encourage parents to take an active role in their child's online activities and interests.

How we use your information

Perception Solutions uses your information to help us understand your needs and interests and provide you with better services. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some www.perceptionsolutions.com web site. Occasionally we may also use your information to contact you for market research regarding Perception Solutions products or services. We will give you the opportunity to opt-out of market research and customer surveys. Credit card information is used only for payment processing and fraud prevention, and is not used for other purposes. Data collected online may also be combined with information you provide through other sources such as product registration, call centers or public events such as trade shows or seminars. Anonymous (non-personal) data is aggregated for reporting about www.perceptionsolutions.com web site usability, performance, and effectiveness. It is used to improve the customer experience, usability and site content.

Who we share it with

Perception Solutions will not sell, rent, or lease your personally identifiable information to others. Perception Solutions will not share your personal information with a business partner or any unrelated third party company unless you give your permission. Your permission will be requested when you submit your information. Perception Solutions contracts with third party service providers and suppliers to provide complete products, services and customer solutions described in "How we use it". These suppliers and service providers act on Perception Solution's behalf and are bound to the Perception Solutions Privacy Policy contractually through Perception Solutions confidentiality and personal data protection agreements. Suppliers and service providers are required to keep confidential the information received on behalf of Perception Solutions and may not use it for any purpose other than to carry out the services they are performing for Perception Solutions. These service providers may change or we may contract with additional service providers in order to provide new services. Perception Solutions will not share personal information with any other third parties without your permission unless required by law enforcement action or subpoena.

Choice

You can subscribe to receive some product and service specific information and Perception Solutions marketing communications. Perception Solutions communications may include new product information, special offers or possibly an invitation to participate in market research. We give you a choice regarding Perception Solutions communications by postal mail, email or telephone. This option does not apply to communications for the purpose of administering order completion, contracts, support or driver updates. Perception Solutions will not sell, rent or lease your personally identifiable information to unrelated third party companies. Some Perception Solutions services are linked with those from other unrelated third party companies, some which offer you the option to share personal data you give with both Perception Solutions and the third party. Examples include the ability to register software products from multiple vendors from a single Perception Solutions web page, request communications from Perception Solutions marketing or solution partners or enable order completion through a reseller. We will not share your personal information with those third party companies unless you make that choice. Local country laws and policies are applied where they differ from those in the U.S. Links provided on www.perceptionsolutions.com to third party web sites are provided as a convenience and Perception Solutions does not control those sites or their privacy practices, which may differ from ours. Perception Solutions does not endorse or make any representations about them. We encourage you to review the privacy policy of any company before submitting your personal information. The personal data you choose to give to unrelated third parties is covered by their privacy policies, not the Perception Solutions Privacy Policy. Some third-party companies may choose to share their personal data with Perception Solutions; that sharing is governed by that third-party company's privacy policy.

Onward Transfer

Personal data given to Perception Solutions may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management. The practices, which govern this data movement, are described in our commitments in the Choice and Security sections of this privacy statement.

Access & Accuracy

Perception Solutions strives to keep your personally identifiable information accurate. We have put in place managerial data standards review processes and technological tools to maintain customer data accuracy. We will provide you with access to view and change your information, including making every effort to provide you with online access. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Perception Solution's web sites may limit access to specific individuals through the use of passwords and other personal identifiers. The most effective way to view and change your personal information is to return to the web page where you originally submitted your data and follow the instructions on that web page or send us a message as described in "Contacting us" below. Data access is also available upon request.

Security

Perception Solutions is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of the information, Perception Solutions has in place appropriate physical, managerial procedures to safeguard the information we collect. We use SSL encryption when collecting or transferring sensitive data such as credit card information. Credit card numbers are only used for processing payment and are not used for other purposes. Our efforts to protect credit card fraud help protect your financial data security. As part of real-time payment processing, Perception Solutions subscribes to a fraud management service. This service gives you and Perception Solutions an extra level of protection to guard against credit card fraud.

Oversight/Enforcement

Perception Solutions privacy practices are self-certified to the U.S. Department of Commerce Safe Harbor Program. Local country laws and policies are applied and enforced by local data protection authorities where they differ from those in the U.S. For more information about the Safe Harbor, go to http://www.export.gov/safeharbor/

Contacting Us

We value your comments and opinions. If you have comments or questions about our privacy policy or need help with registering your privacy preferences, please contact us at support@perceptionsolutions.com To opt-out of Perception Solutions marketing contact, please provide your name, email and/or address and relevant information about subscriptions or registrations you may have with Perception Solutions. This opt-out will cancel all marketing and support communication and newsletters.